All you have to do is sign in to your moshi monsters account and while it's loading click on membership at the top, then click on join now, then select your country, then click on the two blue and purple cards at the bottom then type in 25832 and then put in 5 random numbers but it wont work straight away you have to keep trying with the 5 random numbers cause you can't have the same 5 random numbers as anyone else but I promise keep trying it and it will work, thats what I did! Add me 8niamh and give me a thumbs up if it works for you! Thanks xxx