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Cyndevia Posted: 19:54 Feb24 2011 Post ID: 2967772
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Just now my computer is infected with virus I don't know it's doing, it keeps coming up wanting me to buy this software and I can't surf the Internet or anything and I'm on my iPhone at the moment.

I was just doing my normal everyday stuff just posting on supercheats and checking my Facebook, anyone have any ideas on how can I save my poor computer :(
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v-gamer Posted: 20:00 Feb24 2011 Post ID: 2967775
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It might have been with a program you installed, and it can usually come from anything illegal you may be doing (obviously this is not the place to discuss this).

If you can't try to reinstall your software as a whole using a disk, I know there's an option to restore your computer to the beginning (usually called something like "system default"). See if you can do the disk, first, and then you can tell us the software information to help us out a bit more.
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coachcline Posted: 20:09 Feb24 2011 Post ID: 2967780
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Nope, no idea. I saw a teacher's computer one time that said she was infected & needed to buy some kind of software, but it was a virus. Sound similar?

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Cyndevia Posted: 20:22 Feb24 2011 Post ID: 2967783
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Ok I forgot to add somemore details because I was panicing and I still am. I've not downloaded anything illegal in my life, I download music but I pay for them which is from iTunes. I took some photos what this virus is doing to my computer here are photos via my iPhone. The virus is called AntiVira.
Spoiler:
click to reveal


Edit: didn't realize the images I uploaded were massive

« Last edited by Cyndevia on Feb 24th 2011 »
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v-gamer Posted: 22:01 Feb24 2011 Post ID: 2967819
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OK - looks like you're using Windows. XP?

Do you know if you have the disk to download Windows XP (or whatever version you have)?
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Thank you, Vasco <3
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Cyndevia Posted: 22:21 Feb24 2011 Post ID: 2967824
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Yeah I use windows xp, umm I should have the disc to reinstall it somewhere.
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sphynxx Posted: 23:16 Feb24 2011 Post ID: 2967833
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Cyn, if you can check this on your phone, do so; http://www.bleepingcomputer.com/virus-removal/remove-antivira-av


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TheLlama Posted: 03:00 Feb25 2011 Post ID: 2967841
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Looks like a common peice of Malware or something similar, try running a System Restore back to before you had the problem or if you still can't get your internet running try starting up in Safe Mode with Networking and if it works that way and go download some anti-malware and spyware programs like Spybot and Malwarebytes. Might be useful to get a registry cleaner too.
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Cyndevia Posted: 04:15 Feb25 2011 Post ID: 2967845
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Yeah the system restore option was blocked off by the virus, and that virus blocked off my internet access >.<

I got a friend of mine and we both researched on how to remove it and we finally got it fixed after 5 hours of research and rooting around with anti-malware programs. Thanks guys the some support Smile Oh and sphynxx that link helped out a little with my research i was doing.
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sphynxx Posted: 06:09 Feb25 2011 Post ID: 2967852
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well, glad to see your back up & running then dude?


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Cyndevia Posted: 06:26 Feb25 2011 Post ID: 2967855
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Yep, my computer seems fine haven't seen it come back yet. Which is a good sign Smile
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violet vortex Posted: 11:29 Mar12 2011 Post ID: 2973568
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Hopefully you've installed some anti-virus software too, that virus stuff is nasty =X
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Craizen Posted: 12:30 Mar12 2011 Post ID: 2973620
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Yeah, get your malware, virus scanners up. IDK that happened to me once too. I still swear it came from a pic. Yours could have come from FB.

Inital block programs would be good.
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violet vortex Posted: 13:36 Mar12 2011 Post ID: 2973677
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I've had the same thing pop up on me numerous times, usually in my browser after I've googled or used facebook. I use AVG free and just ignore the stuff after I scan.
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Cyndevia Posted: 16:49 Mar12 2011 Post ID: 2973758
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Yeah I've always had an anti-virus software running everyday since I got my computer. The reason being that the anti-virus didn't pick up this virus I got a couple of weeks ago due to being it a "Rogue" virus. So it could only be picked up by an Anti-Malware Software.
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g33k Posted: 22:33 Mar12 2011 Post ID: 2974024
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Cyndevia said:Yeah I've always had an anti-virus software running everyday since I got my computer. The reason being that the anti-virus didn't pick up this virus I got a couple of weeks ago due to being it a "Rogue" virus. So it could only be picked up by an Anti-Malware Software.


Not sure who's been feeding you that load of horse crap, but a GOOD AV should pick up rouges viruses with ease. Good being pretty much anything but norton or AVG. I suggest either avast! or Avira AntiVir.
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Cyndevia Posted: 23:45 Mar12 2011 Post ID: 2974043
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I use avast! as my anti-virus and it still didn't pick it up.
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g33k Posted: 12:10 Mar13 2011 Post ID: 2974239
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Cyndevia said:I use avast! as my anti-virus and it still didn't pick it up.


It's not going to pick something up unless you keep it updated, and it won't if you knowingly disable avast! for any reason, which is a lot easier than you think.
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