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"...They forgot the fries."

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Glaceon Posted: 14:21 Mar03 2011 Post ID: 2970154
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Have you ever been to a fast food restaurant where they've forgot or constantly forgotten to give you what you ordered to where you either requested a free meal or just never went back?

« Last edited by Glaceon on Mar 3rd 2011 »
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Oh Joy Desctruction Posted: 14:37 Mar03 2011 Post ID: 2970156
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They kept giving me relish on ma cheezeburger. Refused to eat it. Whenever I went back with it, they'd say I'd asked for relish. I did not. I hate relish. I've always asked without relish since I was 6. But, thats what happens when Mcdonalds hires alot of people that can't speak English. Yet I get rejected from working there. Quite annoying.
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Yogi_Bear Posted: 14:40 Mar03 2011 Post ID: 2970159
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Well the first time I went to Wendy's, I was about 7 or 8, and they gave me a burger with cheese on it instead of a hamburger. Now, this wouldn't have been a problem if I wasn't allergic to milk, which I am, luckily I wanted to put ketchup on it and noticed the cheese or else that could have been a bad day. Until this year actually, I harbored an intense mix of fear and hatred for Wendy's and never went again out of spite. But now, since Wendy's is right across the street from my school and I actually go out to eat, I have found that I enjoy it thoroughly, although a similar thing happened a few weeks ago and I missed out on lunch that day. A similar deal with cheese and whatnot has happened to me all 2 times I went to Taco Bell, they put cheese on my burrito the first time before I went back and requested one without cheese. One of those times, my mom made it all the way home from picking it up before I noticed, so we called them and they were quick to give us a free meal next time we went. However, I did not participate in that trip.

tl;dr - get people with a clue to take drive-thru orders
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Forgoten_Scars Posted: 15:11 Mar03 2011 Post ID: 2970168
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Wendy's. I ordered the triple stack cheeseburger without spit in it. And that's when my Carlose Mencia side kicked in. Got up from my table, threw my burger at the people in there, and yelled, "Make mah sammich bettah!"

Didn't go there again.
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Glaceon Posted: 15:23 Mar03 2011 Post ID: 2970172
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The worst time this happened was at a Burger King, where I ordered a breakfast combo and they first forgot the hash browns, then when I went to get them, they gave me fries instead.
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Ninetailed Fox Posted: 17:57 Mar03 2011 Post ID: 2970222
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Oh Joy Desctruction said:They kept giving me relish on ma cheezeburger. Refused to eat it. Whenever I went back with it, they'd say I'd asked for relish. I did not. I hate relish. I've always asked without relish since I was 6. But, thats what happens when Mcdonalds hires alot of people that can't speak English. Yet I get rejected from working there. Quite annoying.
I had something like that to happen there. Only I wanted a plain cheeseburger, just the meat and cheese. They always ended up putting everything on. It happened so often I stopped eating there.


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coachcline Posted: 19:53 Mar03 2011 Post ID: 2970265
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Nah, not really. I remember one time I accidentially grabbed the wrong order & it was better than what I had ordered.

Oh, and apparently my real dad got a burger one time without any beef on it. XD

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kimmy456 Posted: 20:26 Mar03 2011 Post ID: 2970284
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oh ya the McDonalds in town......always...you need to check what they give you cause it may never be right, once my aunt went and got food from there a meal and three fries, and another meal. She got part of the meal come to find out, she didn't get any fries with them >_>.
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sphynxx Posted: 22:37 Mar03 2011 Post ID: 2970337
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The local McDonalds is pretty bad. I've had them forget entire combos & mix up my order with someone else. It's stupid. But I also make them correct it & give me a refund for having to wait. Usually works xD


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Vindicator Posted: 23:24 Mar03 2011 Post ID: 2970355
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Had this happen almost every time we get take-away. Regardless of which one we go to, Hungry Jacks (Burger King) or McDonald's, they'll always forget a burger or mess up the size of the order. They've never refunded for stuffing up the orders but nine times out of ten they'll supply whatever they had forgotten or messed up. Stupid thing is, they've messed up orders when there was hardly anyone in the store, both through the drive through and walk in. Eh
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Volke Posted: 03:36 Mar04 2011 Post ID: 2970375
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Usually the only problem I seem to have is when I order my drink without ice and they put it in there anyway. I usually save myself the trouble by ordering milkshakes, however.

Otherwise, nothing really. I remember them getting something wrong once, but they gave me something more expensive by accident so I didn't complain.
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therapper Posted: 08:38 Mar04 2011 Post ID: 2970429
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mciDs once they forgot the fries and toke ages, i spoted the fries missing they gave me a free meal...


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kazualsk8r Posted: 15:13 Mar04 2011 Post ID: 2970534
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I was at Burger King one time and ordered a slice of cheesecake, and they gave me two. I was like "BOOYA!"

Anyway, this happens a lot at sit-down restaurants to me. Mostly at busy times though, so I usually don't complain.
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Cervantes De Leon Posted: 17:18 Mar05 2011 Post ID: 2971098
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Funnily enough, I'm someone who has had to deal with the opposing side of this topic. I have had a part-time job as a catering assisstant in a café (on till for the past year of it) which has involved dealing with missing items with orders. In some cases it is an issue of the server at the hot food counter missing something, though there are cases of customer's not making it clear they want a certain item, or just completely miss things (asking for things that are in plain view in front of them is surprisingly common). Customers also tend to get things wrong or over-generalise (asking for a breakfast, which technically could be anything on our morning menu) or trick us out (take-away chips...which happens to have a slice of lasagne hidden within it).

What most customers don't think about is what the place has been like both before and after they are served. We can get very busy at times so keeping up with everything is hard work (hot plate servers continuously forgetting toasties in the machine behind them while dealing with queues of 10+ people), so when you have to keep them right, get customers through the till, keep the drinks machines working (so many customers ask for a normal coffee, then go for a more expensive latte or cappucchino), keep tables clear and keep dishes going through the dishwasher (the latter two I do get help with, at least).

Long story short; think about what goes on at the other side of the till.


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know-your-role Posted: 11:08 Mar06 2011 Post ID: 2971401
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I went Mcdonalds last week & the woman who worked there gave me a McChicken Sandwich instead of a Big Mac, I was absolutely fuming when I found out.

Uptown, I visited KFC & asked the staff (whom were foreigners) for a tower burger, they forget it.

Don't even get me started on my local chip shop.
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balthiersbit Posted: 15:01 Mar06 2011 Post ID: 2971504
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I work at Maccies just until I have enough Spanish and until I finish this course and get a proper job and I have to officially say that you all are a bunch of fussypants and I couldnt give a crap if you want your drink without ice or your burger without pickle. Take them out yourself or suffer the wrath of an underpaid overworked stressed out member of staff who again couldnt give a crap if your order is wrong.

Go somewhere else where actual food is sold.

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Cyndevia Posted: 16:41 Mar06 2011 Post ID: 2971525
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Wow Wendy's seems very popular over in America, in Australia the only thing they give out is a hotdogs, milkshakes and donuts.

Yeah one time when I went to macca's a few years I used to always ask a McChicken burger with no mayo and one time they put it on. So I like fine -.- I will eat it with the mayo on, but now I just order it mayo because it tastes alright.
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Dark Breloom Posted: 17:59 Mar06 2011 Post ID: 2971565
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Normally, if I go to fast food, the only think they'll do is screw up the order.
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sphynxx Posted: 18:01 Mar06 2011 Post ID: 2971566
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Cyndevia said:Wow Wendy's seems very popular over in America, in Australia the only thing they give out is a hotdogs, milkshakes and donuts.

Yeah one time when I went to macca's a few years I used to always ask a McChicken burger with no mayo and one time they put it on. So I like fine -.- I will eat it with the mayo on, but now I just order it mayo because it tastes alright.


The Wendys that NZ & Oz have is way, way different to the one that America has. That Wendys is just like Burger King basically. I know that a couple of chains have opened here in NZ..


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Cyndevia Posted: 18:29 Mar06 2011 Post ID: 2971580
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Why didn't they make Wendy's like the American's one in Australia and New Zealand? That's kind of stupid on how they have done that.
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